LLC “Maxelenatravel” – Brand “In Russia con Max”LLC “Maxelenatravel”, with its registered office in Moscow, 125459, Ulitsa Turistskaya 2-2, Russian Federation, holder of license No. В031-00161-00/04243423, is committed to protecting the privacy and security of users’ personal data.
The brand “In Russia con Max” is a commercial brand exclusively owned by the tour operator LLC “Maxelenatravel”.
We have prepared this Privacy Policy to explain how we collect, use, and protect the personal information of users who visit our website or use our services.
Internet technologies and data protection regulations are constantly evolving. For this reason, this policy may be updated periodically. Any changes will be published on this page.
What information we collectWe may collect personal information when users:
- fill out inquiry forms on our website
- request information about our travel services
- make a booking or submit a travel request
- contact us via email, phone, or other communication channels
The information collected may include, but is not limited to:
- first and last name
- email address
- phone number
- residential address
- passport details (if required for booking services or visa processing)
- information related to the requested trip
How we use the informationPersonal information is collected and used exclusively for purposes related to the provision of our travel services, including:
- responding to user inquiries
- organizing and managing travel and tour bookings
- providing information about requested services
- handling documents necessary for booking travel services
- communicating with the client before, during, and after the trip
We collect and use personal data only to the extent necessary to provide the requested services and in accordance with the stated purposes.
Sharing of informationLLC “Maxelenatravel” is committed to keeping clients’ personal information confidential.
Personal data is not sold, rented, or transferred to third parties for marketing or promotional purposes.
However, some information may be shared with third-party service providers strictly necessary for the organization of the trip or the provision of requested services, such as:
- hotels and accommodation providers
- transport companies
- tour guides and local service providers
- insurance companies
- competent authorities for visa or travel documentation
In such cases, data is shared only to the extent necessary for the provision of the requested services.
Links to third-party websitesOur website may contain links to third-party websites.
Once users access such websites through links on our site, we no longer have control over those websites. Therefore, we are not responsible for the protection and privacy of any information provided on external sites.
Users are advised to review the privacy policies of the websites they visit.
Data securityWe implement reasonable technical and organizational measures to protect users’ personal data from unauthorized access, loss, misuse, or disclosure.
However, it is important to note that no data transmission over the Internet can be guaranteed to be 100% secure.
Therefore, any transmission of information via the Internet is at the user’s own risk. Once we receive the data, we take all reasonable steps to ensure its security within our systems.
CookiesA cookie is a small data file stored on the user’s device that allows the website to recognize certain information during browsing.
Our website may use technical cookies necessary for the functioning of the site or to improve the browsing experience.
Users can modify their browser settings at any time to refuse or delete cookies.
ContactsFor any questions, requests, or clarifications regarding this Privacy Policy or the processing of personal data, you can contact us:
LLC “Maxelenatravel”Moscow, 125459
Ulitsa Turistskaya 2-2
Russian Federation
Email:
info@inrussiaconmax.com